CASS Covid Secure Protocols

Health & Safety

What should I do if I have symptoms of COVID-19?

Whether you are a customer or a CASS employee you should not enter the building if you have symptoms or have come into contact with someone who has symptoms of COVID 19.


Washing hands

When entering the work place it is mandatory to wash your hands, this is the best and easiest way to protect yourself and others from the spread of corona virus. The government guidelines recommend you;

  • Wet your hands with water
  • Apply liberal amounts of soap
  • Rub hands together, get in between fingers, under nails and wrist 
  • Do this for a minimum of 20 seconds
  • Rinse with warm water
  • Dry hands with disposable towel
  • Use disposable towel to turn off taps

When should you wash your hands?

You should wash your hands as you enter the building, after handling any EUT without gloves, after using toilet facilities, after blowing your nose, after coughing, after sneezing, and before and after eating.  

Will I have access to hand sanitizer?

Hand sanitizer will be provided at stations around the office. This should be used before touching hard surface areas

How can I keep my office space clean?

Hard surfaces should be wiped down with antibacterial spray frequently in your office space, lab, communal areas and door handles. This will be done routinely at 09:10 and 13:00 minimum Mon-Fri.

Will I have access to hand washing facilities?

Yes. CASS provides male, female and disabled toilet facilities, these locations will be stocked with soap and paper towels so you can correctly wash your hands. Each restroom can only occupy one person at a time; this is to maintain social distancing.

Will communal areas be cleaned?

All areas within the building that experience heavy traffic will be sanitized twice per day, at 09:10 and then again at 13:10, communal areas are currently closed.

Where are the cleaning stations located?

The first cleaning station is the kitchen in the main entrance of CASS Industries ltd, here you will find soap and disposable paper towels; you MUST wash your hands immediately after entering the building, the kitchen area is capped at one person.

The second cleaning station can also be found in the main entrance, this is for any parcels, deliveries or drop offs we receive. This is to be used by CASS employees only.

The third and fourth cleaning station is the male, female and disabled toilets. These will also be fully equipped with soap and disposable towels to dry hands.

The fifth cleaning station will be in Lab 1, this will be fully equipped to wipe down and disinfect any hard or fabric surface and hand sanitizer will also be available.

The sixth cleaning station will be located on the 1st floor in the LVD lab, this will be identical to lab one. The LVD lab is a restricted area and is not open to any unauthorized person(s). This will be used by CASS staff only.

The seventh cleaning station will be located on the 1st floor in the office, this will also be identical to lab one. The office is a restricted area and is not open to any unauthorized person(s). This will be used by CASS staff only.

Personal Protection Equipment

What PPE do I need?

If you are an employee you will be provided with the correct PPE this will include, but not limited to facemask, gloves, eye protection and protective clothing where necessary.

Customers who visit the lab will be advised to bring correct PPE before entering the lab, if they do not show up with PPE it may be provided, in some cases customers may not be able to enter the lab due to their own and others safety.  

Do I need to wear a facemask?

Facemasks should be worn where social distancing cannot be achieved. In the lab we expect customers to bring a facemask as there is a possibility social distancing cannot be maintain at all times, if a customer is not properly protected they are not permitted to break social distancing or they will be asked to leave the work area for health and safety reasons.

Do I need to wear gloves?

Yes. Gloves must be worn in the lab as much as possible, if for any reason gloves are to be removed to complete a task then hands must be washed immediately after and gloves must be then worn again.

Maintaining Social Distancing

How do I social distance in the office?

As everyone is assigned a desk you will be required to maintain the minimum 2m social distancing rule in the office. You should avoid sharing stationery or office equipment as much as possible.

How do I social distance in the lab?

Each lab where more than one person will be present there will be 2m markers on the floor to give a visual indication of the minimum distance required. Due to the size of the lab we will be restricting attended testing to one customer, in the event that it is a complex piece of equipment and requires more than one engineer to assemble then we will take necessary steps to uphold social distancing rules.

What social distancing rules should customers follow in the lab?

Customers should adhere to the 2m rule as much as possible; they should also avoid working face-to-face but rather side-to-side or back-to-back. We would also recommend a fixed team during the testing dates.

Handling of goods, merchandise and other materials

How will EUTs be handled on site?

EUTs (equipment under testing) when delivered will be handled with gloves on, any large hard surfaces areas will be wiped down with disinfectant products where appropriate.

How will equipment that is shared among engineers be cleaned?

The equipment that is used by CASS engineers will be cleaned before and after the job. Equipment owned by the company is not to be shared with anyone who is not a CASS engineer. Customers are advised to bring their own equipment for testing.

Inbound and outbound goods

How will I receive goods?

Goods will be made contactless; the courier will place it on the floor before you pick it up and bring it into the building. The package will immediately be taken into the appropriate place, the packaging and the product disinfected. Where skin to skin contact is unavoidable you are to take the goods to the appropriate cleaning station and then clean your hands and any other area that came into contact with the other person(s).

How can customers drop off goods?

Customers who want to drop of their EUT and are not attending testing will be able to do this however they will have to email in at and get a delivery slot.

Can customers/couriers use welfare facilities?

Yes. Customers and couriers can use toilet facilities if they adhere to social distancing and hygiene. However other communal facilities will not be open to customers or couriers, such as kitchen or eating facilities, customers will be aware of this before attending.

Do customers need to attend testing with their equipment?

No. Where possible we would prefer to have customers not attend and use other means, conference calls, individual phone calls or email. If the customer is required to attend we will insist on only one person in attendance that is best suited to assist with the work, this is for the company to decide who they send.

Can I still get my personal mail delivered to work?

No. We are urging all employees to not get their personal mail sent to work, this is to minimise the amount of potential skin-to-skin interactions per day.